Yarn/Help
If you wish to have a yarn (chat) or need some support, we've got options for ya!
Technical help
First off, don’t forget to check our Bugger page for known bugs or scheduled outages.
You may also find the answer in our Knowledgebase.
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Self-serve in GROW
In GROW you can manage your plan, update account information, raise a 24/7 tech support ticket or billing enquiry, renew a domain, set up direct debit and more.
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Call our techy Penguin pals
If you are stuck on something or experiencing an issue, call our 24/7 tech team at (03) 5537 9271
For everything else
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Talk to our friendly team
Email our billing and sales team at yarn@truegreen.au
Or message us using the form below.
You can also find us on live chat (right-side chat icon).
Monday to Friday 10am to 5pm, except public holidays.
