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Yarn/Help

If you wish to have a yarn (chat) or need some support, our team is here for ya!

True Green® believers - already with us

First off, don’t forget to check our Bugger page for known bugs or scheduled outages.

1

Self-serve in GROW

In GROW you can manage your plan, update account information, raise a 24/7 tech support ticket or billing enquiry, view our help articles, renew a domain, setup direct debit and more.

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Call our friendly team

If you are stuck on something or experiencing an issue, call our 24/7 tech team at (03) 5537 9271

Or to yarn about your bill or talk about your plan options, email yarn @truegreen.au (no spaces)

New believers, or everyone else

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Talk to our friendly sales team

Call our sales team during Aussie business hours 9 am to 5 pm on (03) TBC. 

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Fill in the contact form below or email yarn @truegreen.au (no spaces)

Send us a message

About Us

At True Green®, we aim to change web hosting for the better in Australia.

A green future. The one Mother Roo can be proud of. Future Joeys and Koalas depend on us.

We remove the old-school ivory towers of web hosting customer service, deliver you helpful resources and make things simpler (yet still secure), whilst minimising your impact on the climate.

That’s how we roll.

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Acknowledgement

We acknowledge the Traditional Owners of this land and the Wurundjeri-Woi wurrung people of the local area we work in. We pay our respects to the Elders, past, present and emerging.